FEEDBACK

Your feedback is important to us. We value and appreciate receiving your compliments, suggestions or complaints so that we can improve our services and the way we communicate.

We appreciate receiving compliments

If you are satisfied with the service you have received from us, please let us know. It helps us to know that we are delivering our services effectively and provides us with an opportunity to recognise staff that provide high quality service. Your compliment will be recorded and referred to relevant staff and management.

We value your suggestions

We see suggestions as an opportunity to improve our services. Your suggestions are valuable to us and will be considered as part of our ongoing activities to improve our services.

We value your complaints about our services

Complaints are an important way for us to be accountable for our activities and can help identify ways for us to improve our processes and the quality of our communications. We are committed to providing a fair, timely and professional response to people who make a complaint or request a review.

If you would like to make a compliment, suggestion or complaint, please advise the person you are dealing with or write to or email us – or fill in the form provided.

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